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IN ACCORDANCE WITH THE LAW ON THE PROTECTION OF PERSONAL DATA NO. 6698 (“KVKK”)

 

MEMBER INFORMATION TEXT ON THE PROTECTION OF PERSONAL DATA

CONSUMER RIGHTS


GENERAL:

  1. If you place an order electronically through the website you are using, you will be deemed to have accepted the pre-information form and the distance selling contract presented to you.

  2. Buyers are subject to the provisions of Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts (Official Gazette: 27.11.2014/29188), as well as other applicable laws, regarding the sale and delivery of the product they purchase.

  3. Shipping costs, which are product shipment expenses, will be paid by the buyers.

  4. Each purchased product is delivered to the person and/or organization at the address indicated by the buyer, provided that it does not exceed the legal period of 30 days. If the product is not delivered within this period, Buyers may terminate the contract.

  5. The purchased product must be delivered complete, in accordance with the specifications stated in the order, and with documents such as a warranty certificate and user manual, if any.

  6. In the event that the sale of the purchased product becomes impossible, the seller must notify the buyer in writing within 3 days from the date of learning of this situation. The total amount must also be refunded to the Buyer within 14 days.


IF THE PURCHASED PRODUCT PRICE IS NOT PAID:

  1. If the Buyer does not pay the price of the product purchased or cancels it in bank records, the Seller's obligation to deliver the product ceases.


PURCHASES MADE WITH UNAUTHORIZED CREDIT CARD USE:

  1. If it is determined that the credit card used by the buyer for payment has been used unfairly by unauthorized persons after the product is delivered, and the product price is not paid to the Seller by the relevant bank or financial institution, the Buyer is obliged to return the product subject to the contract to the SELLER within 3 days, with the shipping cost belonging to the SELLER.


IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNFORESEEABLE REASONS:

  1. If unforeseen force majeure events occur for the Seller and the product cannot be delivered on time, the Buyer is notified of the situation. The Buyer may request cancellation of the order, replacement of the product with a similar one, or postponement of delivery until the obstacle is removed. If the Buyer cancels the order; if the payment was made in cash, the fee is paid back in cash within 14 days from the cancellation. If the Buyer made the payment by credit card and cancels, the product price is refunded to the bank within 14 days from this cancellation, but it is possible for the bank to transfer it to the buyer's account within 2-3 weeks.


BUYER'S OBLIGATION TO INSPECT THE PRODUCT:

  1. Before receiving the contracted goods/services, the Buyer will inspect them; he/she will not accept goods/services that are dented, broken, with torn packaging, etc., damaged or defective from the cargo company. It will be accepted that the received goods/services are undamaged and intact. The BUYER is obliged to protect the goods/services carefully after delivery. If the right of withdrawal is to be exercised, the goods/services should not be used. The invoice must also be returned with the product.


RIGHT OF WITHDRAWAL:

  1. The BUYER may exercise the right to withdraw from the contract by refusing the goods without incurring any legal or criminal liability and without giving any reason, provided that the SELLER is notified through the contact information below, within 14 (fourteen) days from the date of delivery of the purchased product to himself/herself or to the person/organization at the address indicated by him/her.


  1. SELLER'S CONTACT INFORMATION FOR RIGHT OF WITHDRAWAL NOTIFICATION:

COMPANY

NAME/TITLE: ÖMER FARUK ŞAHİN
ADDRESS: Yenibosna Merkez Mah Meryamana Sk No:17A Bahçelievler -İstanbul
EMAIL: info@ofsbilgisayar.com
TEL: 05324291637

PERIOD FOR RIGHT OF WITHDRAWAL:

  1. If the product purchased by the Buyer is a service, this 14-day period starts from the date the contract is signed. The right of withdrawal cannot be exercised in service contracts where the performance of the service has started with the consumer's consent before the right of withdrawal period expires.

  2. The expenses arising from the exercise of the right of withdrawal belong to the SELLER.

  3. For the exercise of the right of withdrawal, it is mandatory to make a written notification to the SELLER via registered mail, fax or e-mail within 14 (fourteen) days, and the product must not have been used within the framework of the "Products for which the Right of Withdrawal Cannot Be Used" provisions regulated in this contract.


EXERCISE OF RIGHT OF WITHDRAWAL:

  1. The invoice of the product delivered to the 3rd party or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning. Order returns issued in the name of institutions cannot be completed unless a RETURN INVOICE is issued.)

  2. The return form, the box, packaging, and any standard accessories of the products to be returned must be delivered complete and undamaged.


RETURN CONDITIONS:

  1. The SELLER is obliged to refund the total amount and the documents that put the BUYER into debt to the BUYER within a maximum of 10 days from the date the withdrawal notification reaches him, and to take back the goods within 20 days.

  2. If there is a decrease in the value of the goods due to a fault of the BUYER or if the return becomes impossible, the BUYER is obliged to compensate the SELLER's damages in proportion to his fault. However, the BUYER is not responsible for changes and deterioration caused by proper use of the goods or product during the right of withdrawal period.

  3. If the campaign limit amount organized by the SELLER falls below due to the exercise of the right of withdrawal, the discount amount benefited from within the scope of the campaign is canceled.


PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED:

  1. Products prepared in line with the BUYER's request or explicit personal needs and not suitable for return, lower parts of underwear, swimwear and bikini bottoms, make-up materials, single-use products, products that are likely to deteriorate quickly or expire, products that are unsuitable for return in terms of health and hygiene if their packaging is opened by the BUYER after delivery, products that mix with other products after delivery and cannot be separated due to their nature, goods related to periodicals such as newspapers and magazines, excluding those provided under a subscription contract, services performed instantly in electronic environment or intangible goods delivered instantly to the consumer, and the return of audio or visual recordings, books, digital content, software programs, data recording and data storage devices, computer consumables, if their packaging has been opened by the BUYER, is not possible according to the Regulation. Furthermore, it is not possible to exercise the right of withdrawal for services whose performance has started with the consumer's consent before the right of withdrawal period expires, according to the Regulation.

  2. For cosmetic and personal care products, underwear products, swimsuits, bikinis, books, copyable software and programs, DVDs, VCDs, CDs and cassettes, and stationery consumables (toner, cartridge, ribbon, etc.) to be returnable, their packaging must not be opened, tried, damaged, or used.


DEFAULT AND LEGAL CONSEQUENCES

  1. If the BUYER defaults in making payments by credit card, he/she accepts, declares, and undertakes that he/she will pay interest within the framework of the credit card agreement with the card-issuing bank and will be responsible to the bank. In this case, the relevant bank may resort to legal remedies; it may demand any expenses incurred and attorney's fees from the BUYER, and in any case, if the BUYER defaults on his/her debt, the BUYER agrees to pay the damages and losses incurred by the SELLER due to the delayed performance of the debt.


PAYMENT AND DELIVERY

  1. You can take advantage of online single payment or online installment options with your credit cards through our website. For your online payments, the amount will be charged from your credit card at the end of your order.

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